The Crisis Management Leadership Program (CMLP) addresses strategic resilience, business continuity, and crisis management topics for busy senior leaders and executives through a series of micro-learning opportunities. The program also offers advancement opportunities for those seeking to assume more strategic resilience responsibilities. The first two modules of the program address cross-cutting themes applicable to all risk portfolio owners and Crisis Management Team members. The remaining modules focus on specific areas of high-consequence risk and business disruption, including:

1. Active Shooter and Armed Aggressor Threats
2. Anti-Terrorist Financing
3. Arrest, Detention, and Exit Denials
4. Serious Assaults
5. Bomb Threats
6. CBRN
7. Civil Disorder and Political Violence
8. Cyber Security Incidents
9. Intimidation, Extortion, and Coercion
10. Intellectual and Sensitive Information Loss
11. Serious Ethical Misconduct
12. Fatality and Repatriation Management
13. Serious Injuries and Mass Casualty Events
14. Kidnap and Ransom Situations
15. Youth Risk Management
16. Natural Disasters
17. Pandemics and Serious Infectious Diseases

The certified and multilingual program draws from over 450 modules of learning and exercising with the ability to easily modify a program of instruction to address the needs of different learner groups or localized risks. The off-the-shelf program covers 53 modules of instruction spanning the areas of:

1. Critical Incident Reporting (Pre-Planned Responses)
2. Critical Incident Management (Pre-Planned Responses)
3. Critical Event Planning: Looking Ahead at Predictable Risks
4. Contingency Planning and Incident Management
5. The Incident Notification System (SITREP)
6. The Transition and Recovery Plan
7. Action and Evidence – A Results and Proof Based Approach
8. Command and Control for Leaders
9. Role of the Security Focal Point and Business Continuity Representative
10. Establishing and Sustaining a Performance Monitoring and Evaluation Program
11. Ethical and Appropriate Conduct Business Continuity Management
12. After Action Reviews and Knowledge Management
13. Developing a Risk Register and Treatment Plan
14. Stakeholder and Relationship Management
15. Risk Management as a Business Enabler
16. An Introduction to Risk Management for Chiefs of Party and Country Directors
17. Understanding and Protecting Against Reputational Risk
18. Resilience and the Art of Influencing Decisions
19. Understanding Threats, Vulnerabilities, and Risks: An A-Z for Leaders
20. Developing Policies, Plans, and Procedures: A Structured and Effective Approach
21. Facility Safety and Security Management
22. Hibernation, Relocation, and Evacuation Management
23. Evacuation Recovery Management
24. Setting Up A Safety and Security Management Team
25. Travel Risk Management: Planning and Conducting Safe and Secure Travel
26. Cyber and Information Security Management: Protecting Against Data Loss
27. Bomb and IED Threats for Managers: Managing Explosive Threats
28. Intelligence and Threat Management: Gathering, Analyzing, and Actioning Information
29. Event Safety and Security Management: Planning, Attending, or Conducting Events
30. The Importance of Duty of Care
31. Facility Emergency Lockdown Protocols
32. Security Focal Point: Establishing Expectations and Standards
33. Selecting Safe and Secure Hotels, Guesthouses, and Homes
34. Emergency Communications: Principles and Practices
35. Travel Risk Management – The Principles and Practice of Safe Travel
36. Hotel and Guesthouse Selection Strategies
37. Activating the Local Incident Management Team
38. Warden System and Emergency Phone Tree
39. Selecting Safe and Secure Hotels, Guesthouses, and Homes
40. Planning for and Managing Natural Disasters
41. Medical Emergency Response and Reporting Protocols
42. Forensic Interviews: Investigations Management
43. Evidence Gathering and Presentation – Investigations Management
44. Planning and Conducting Effective Management Meetings
45. An Introduction to Guard Force Management: Mission, Roles, and Professional Standards
46. Guard Force Management: Mission and Goals
47. Guard Force Management: Security Team Roles and Responsibilities
48. Guard Force Management: Professional Standards and Documents
49. Guard Force Practices: Guard Force Professional Standards
50. Guard Force Practices: Roles and Responsibilities: Security Manager
51. Guard Force Practices: Roles and Responsibilities: Security Supervisor
52. Guard Force Practices: Roles and Responsibilities: Security Guards
53. Guard Force Practices: Searching of People

The certified and multilingual Train the Trainer program is designed to rapidly build training instruction and exercise facilitator competence and confidence within those with little to no instructional or exercise facilitator ability, qualifications, or experience. The program is based on proven Methods of Instruction techniques and enhances the ability for recipient learners to receive, understand, contextualize, and apply knowledge and skills through engaging, relevant, and interesting delivery techniques regardless of the area of learning. The program includes:

1. An Introduction to Methods of Instruction
2. The Qualities of a Good Instructor
3. Learning Styles and Types of Lessons
4. Structuring of Lessons and Practical Sessions
5. The Selection and Use of Training Aids
6. Instructional Techniques for Leadership Development Courses
7. Creating and Running Crisis and Incident Management Exercises
8. How to be an Effective Role Player

The certified and multilingual program spans operational and strategic resilience areas in 57 modules of instruction spanning the areas of:

1. Creating an ISO 22301 Compliant Business Continuity Management System
2. Activating Crisis Management Leadership Team
3. Critical Event Planning: Looking Ahead at Predictable Risks
4. Critical Incident Reporting (Pre-Planned Responses)
5. Critical Incident Management (Pre-Planned Responses)
6. Natural Disaster Management and Business Continuity
7. Kidnap and Ransom Business Contingency Management
8. Fraud and Corruption Business Continuity Management
9. Extortion, Intimidation, and Coercion Business Continuity Management
10. Detention, Arrest, and Exit Denial Business Continuity Management
11. Fatality and Repatriation Business Continuity Management
12. Creating and Running Crisis and Incident Management Exercises
13. Crisis Communications and Media Management
14. Pandemic, Epidemic, and Infectious Disease Business Continuity Management
15. Preparing for a BCMS (ISO 22301) 1st, 2nd or 3rd Party Audit
16. Managing Stakeholder Engagement – Business Continuity Management
17. Contingency Planning and Incident Management
18. Civil Disturbance Business Continuity Management
19. Mass Casualty Events Business Continuity Management
20. Intellectual Property and Sensitive Information Business Continuity
21. The Crisis Management Protocol
22. The Incident Notification System (SITREP)
23. The Transition and Recovery Plan
24. The Crisis Event File and Dossier
25. Managing Intimidation and Death Threats
26. Roles and Responsibilities – Crisis Management Incident Commander
27. Roles and Responsibilities – Human Resources
28. Roles and Responsibilities – Legal Counsel
29. Roles and Responsibilities – Corporate Communications
30. Roles and Responsibilities – Finance
31. Roles and Responsibilities – HSE or EH&S
32. Roles and Responsibilities – IT
33. Roles and Responsibilities – Facilities
34. Roles and Responsibilities – Security
35. Roles and Responsibilities – Operations and Projects
36. Roles and Responsibilities – Business Continuity Lead
37. Roles and Responsibilities – The Recorder
38. Roles and Responsibilities – The Trip Team Leader
39. Action and Evidence – A Results and Proof Based Approach
40. Command and Control for Leaders
41. Family Liaison and Management During and Following a Crisis
42. Role of the Security Focal Point and Business Continuity Representative
43. A Manager’s Approach to Conflict Resolution: Avoidance and Response
44. Establishing and Sustaining a Performance Monitoring and Evaluation Program
45. Project Management: The Design and Development of an ISO 22301 BCMS
46. Active Shooter and Armed Aggressor Business Continuity Management
47. Activating, Launching, and Implementing an ISO 22301 BCMS
48. Political Risk Management and Business Continuity Management
49. Ethical and Appropriate Conduct Business Continuity Management
50. After Action Reviews and Knowledge Management
51. Developing a Risk Register and Treatment Plan
52. Stakeholder and Relationship Management
53. Understanding and Protecting Against Reputational Risk
54. Resilience and the Art of Influencing Decisions
55. Emergency Communications: Principles and Practices
56. An Introduction to Guard Force Management: Mission, Roles, and Professional Standards
57. Risk Management as a Business Enabler

The program addresses the learning and exercising needs of senior executives and specialists, site, program, or country managers, as well as staff across a broad range of physical and psychological risk areas.

For all staff the program includes:

1. Workplace Bullying and Harassment for Staff
2. Active Shooter and Armed Aggressor Training for Staff
3. Workplace Violence and Active Shooter Training for Staff
4. Workplace Conflict Resolution for Staff

For executives, site or program managers, and Human Resource specialists the program includes:

1. Workplace Violence for Managers
2. Managing Armed Aggressor and Active Shooter Threats
3. A Manager’s Approach to Conflict Resolution: Avoidance and Response for Senior Leaders
4. Managing Intimidation and Death Threats for Leaders

The program is designed as a mutually supportive, multi-language, and organizationally consistent suite of modules which address a wide range of content through condensed modules spanning security and safety awareness, as well as cultural sensitivity themes. The program can provide individual components of learning, or it can be packaged as a series of courses. Content provides the opportunity for both structured learning pathways, as well as the ability to meet just-in-time training needs. The program is also directly aligned to complementary immersive video game solutions to exercise and validate the application of knowledge.

This program can be accessed as a complete package, or it can be applied to those most at risk. The modularized approach included both blended and standalone options.

Women are subject to both the safety and security risks faced by any person at home or abroad, but also face unique risks where social, cultural, and gender inequality differences may be present. By being situationally aware of the sometimes marked cultural and legal differences which can expose women to significant risk, they can better understand how their dress, actions, marital status, and behavior can increase or reduce their profile and personal risks. This course provides actionable insights into the unique risks women face, as well as self-help measures to identify, assess, avoid, and react to personal security risks.

The LGBTQIA community is often targeted, with many governments and communities harassing, detaining, arresting, imprisoning, or physically assaulting members of the community. By understanding the risks then individuals can better research the unique hazards they may face, and so make knowledge-led decisions regarding whether an activity is worth the risk – and if it is – then by what means can risks be better controlled. Where a threat does materialize, then the training can also offer timely and effective measures to react to a threat, and ideally reduce the impacts.

In emotionally charged situations where information is often at risk of mishandling, the Family Liaison Officer forms the bridge between families and the organization, providing support to the family of staff who may be at risk, or may have been killed, injured, or kidnapped, while also protecting wider organizational business, litigation, operational, and reputational interests.

The online program includes:

1. Family Liaison and Management During and Following a Crisis
2. Natural Disaster Management and Business Continuity
3. Kidnap and Ransom Business Contingency Management
4. Extortion, Intimidation, and Coercion Business Continuity Management
5. Detention, Arrest, and Exit Denial Business Continuity Management
6. Fatality and Repatriation Business Continuity Management
7. Pandemic, Epidemic, and Infectious Disease Business Continuity Management
8. Civil Disturbance Business Continuity Management
9. Mass Casualty Events Business Continuity Management
10. Managing Intimidation and Death Threats: Action and Evidence – A Results and Proof Based Approach
11. Post-Traumatic Stress Disorder: Recognizing the Symptoms and Managing the Effects
12. Active Shooter and Armed Aggressor Business Continuity Management
13. After Action Reviews and Knowledge Management
14. Developing a Risk Register and Treatment Plan
15. Stakeholder and Relationship Management
16. Emergency Communications: Principles and Practices – includes tabletop simulation based exercising options.

Investigations, whether related to fraud, corruption, or an ethical violation, are often led or supported by those with little or no formal investigative or policing experience. Whether leading or supporting an investigation, the ability to appropriately gather information and present the ‘facts’ is critical in determining whether a violation has occurred, it’s severity, the likely impact, and who is involved.

This course helps those assigned internal investigations roles to upskill on critical areas of knowledge common to investigations, including the planning and conduct of investigations, interviewing techniques, and evidence handling to preserve evidential integrity. The program includes:

1. Forensic Interviews: Investigations Management
2. Evidence, Gathering, and Presentation: Investigations Management
3. Fraud and Corruption Business Continuity Management
4. Managing Intimidation and Death Threats
5. Action and Evidence: A Results and Proof Based Approach
6. A Manager’s Approach to Conflict Resolution: Avoidance and Response
7. After Action Reviews and Knowledge Management
8. Developing a Risk Register and Treatment Plan
9. Stakeholder and Relationship Management
10. Emergency Communications: Principles and Practices
11. Ethical and Appropriate Conduct Business Continuity Management
12. Investigating Ethical Misconduct Incidents
13. Anti-Terrorist Financing and Support

The internationally certified and multilingual Security and Guard Force Management program is compliant with the VPSHR and ICoCA, and includes four integrated areas of knowledge production and exercising:

1. Guard Force Management x12 modules.
2. Guard Force Emergency Management x17 modules.
3. Guard Force Individual Skills x16 modules.
4. Guard Force Management Exercising x14 off-the-shelf exercises.

The program is designed to meet the needs of all levels of corporate, regional, country, and site security risk management, specific guard force management requirements, operational guard force supervision practices, and tactical guard force skills. The program is complemented by an exercise simulation component which provides tabletop simulation exercises against which managers can apply context driven knowledge and skills to enable better decision-making during an incident. The program can be adopted as a multi-learner program, offering a career development pathway as individuals grow personally and professionally; or it can be used to address specific bands or areas of technical knowledge.

The Event Risk Management (ERM) program helps event managers and organizations to successfully plan complex events with risks to people, information, activities, facilities, and reputation in mind. Our program looks specifically at planning and running high-profile, contentious, or large-scale events; as well as the requirements for:

1. Critical Incident Reporting (Pre-Planned Responses)
2. Critical Incident Management (Pre-Planned Responses)
3. Roles and Responsibilities – The Trip Team Leader
4. Action and Evidence: A Results and Proof Based Approach
5. Command and Control for Leaders
6. After Action Reviews and Knowledge Management
7. Developing a Risk Register and Treatment Plan
8. Stakeholder and Relationship Management
9. Bomb and IED Threats for Managers: Managing Explosive Threats
10. Event Safety and Security Management: Planning, Attending, or Conducting Events
11. Event Risk Management: Dealing with Intrusive and Hostile Government Agencies
12. Emergency Communications: Principles and Practices
13. Hotel and Guesthouse Selection Strategies
14. Family Liaison and Management During and Following a Crisis
15. Youth Risk Management for Event Organizers
16. An Introduction to Guard Force Management: Mission, Roles, and Professional Standards

The Fleet Management and Safe Driver Training program comes is multilingual and includes:

1. An Introduction to Road Safety
2. Understanding Road Hazards
3. 1st Parade Vehicle Inspections
4. The Cockpit Drill
5. Safe and Secure Trip Planning
6. Speed, Braking, and Distances
7. Observations, Overtaking, Steering, and Gear Selection
8. Safe Cornering Techniques
9. Breakdowns, Accidents, and Emergencies
10. Aggressive Driving
11. Security threats
12. Travel Risk Management: The Principles and Practice of Safe Travel
13. Evaluating Driver Performance, Behavior, and Standards
14. Driver and Fleet Management: Standards, Training, and Processes
15. Motorcyclist Safety Awareness
16. UTV and Quad Bike Safety

Organizations working with children and young adolescents assume the role of in loco parentis while young people are under their charge. This Youth Risk Management program seeks to train multiple learner groups involved with young people to identify, assess, mitigate, avoid, and react to a wide range of potential threats. The program includes:

1. Crisis Communications and Media Management
2. Action and Evidence – A Results and Proof Based Approach
3. Command and Control for Leaders
4. Family Liaison and Management During and Following a Crisis
5. After Action Reviews and Knowledge Management
6. Developing a Risk Register and Treatment Plan
7. Stakeholder and Relationship Management
8. Emergency Communications: Principles and Practices
9. Youth Risk Business Resiliency and Continuity Management
10. Youth Risk Management Guidelines for Trip Team Leaders
11. Youth Risk Management and Emergency Response Guidelines
12. Youth Risk Management for Event Organizers
13. Safety and Security Briefings for Adults and Youths
14. Youth Risk Management Codes of Conduct for Adults
15. Youth Risk Management Codes of Conduct for Young People

Sigma7 brings over a decade of specialist expertise of working closely with schools’ authorities, both at the state and district levels, including for the school authorities of VA, DC, PA, and NC. Sigma7 provides accelerated and sustainable capacity building solutions through our highly effective and standards aligned resilience, security, and emergency management document system, as well as our Train the Trainer Master Instructor Schools Security (MISS) and School Emergency Management Exercising (SEM) programs.

Our solution is highly effective in providing both districts and schools with the document systems and training and exercising resources needed to address humanmade and natural risks – protecting students, teaching and support staff, parents, facilities, and educational activities.

We enable the rapid and sustainable internalization of knowledge and skills – allowing districts and schools to build and maintain (and replicate as new schools are built) codified standards and practices and training and exercising programs through innovative and blended learning solutions. The ability to develop – and critically sustain – knowledge and skills within multiple learner groups within the school is critical to understand, mitigate and respond effectively to security incidents.

·     MISS Program: Our solution addresses over 16 operational and tactical microlearning modules (10-20mins each) focused on multiple high-impact and fast-burn risks, enabling a core cadre of school Master Instructors to train, quality and equip (with all training content and instructor tutorial videos provided) other district and school instructors.

·   School Emergency Management (SEM) Program: While the MISS program builds tactical knowledge within teaching staff, support staff, SROs, bus drivers, parents, and students, the SEM program is focused specifically on the district crisis management team and individual school emergency management teams. The SEM Train the Trainer program addresses key areas of knowledge on resilience and emergency management, while also offering multiple simulation exercises to test and validate the application of multi-stakeholder knowledge.